"We appreciate the very special relationship we share with PHT and thank you again for the attention to detail, promptness and high level of service that you and your staff consistently deliver to us and our related businesses.  Aaron in particular is absolutely terrific and we’d be lost without him – I’m sure he could do without some of the headaches we provide for him at times!!"

- Heather Solomon, The Yalumba Wine Company

 

 

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"Dear Phil, Jo, Aaron and Manuela,

Jo & Marie visited Yalumba this morning and presented me with your lovely gift, card and kind words on my retirement.

It was a lovely surprise and I can’t thank you enough for your friendship and professional service over the years.  It’s been a pleasure working with you all - and a thrill travelling with Manuela through Canada & Alaska.  Thanks again – and best wishes to you all."

- Margaret Redan, The Yalumba Wine Company

"

 

 

 

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Phil Hoffmann Corporate Travel has been awarded PLATINUM status by Qantas for 2006! This is the third successive year  - well done to the whole team!"

- Alison Hoffmann

Phil Hoffmann Travel Director

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"Dear Tanya,

This is just a short note to let you know how much I have appreciate the professionalism (and patience!) of Hayley Constable.

I have had many dealings with her since I started at UniSA and have had many occasions to make travel arrangements at short notice; amend flight times; cancel flights and re-order completely new ones.

At all times she has remained professional, approachable and patient. What has most impressed my boss, Professor Barbara Pocock and myself is her ability to sort through the details in record time. We have both admired her customer service skills and friendly demeanour.

I just thought you would like to know - it's all too easy to complain when somthing goes wrong and far less easy to remember to thank somone for their excellent skills!"

- Kath Lockett, University of South Australia

 

 

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"Claire,

I wish to send you my biggest thankyou for doing such a great job with my travel bookings.

I understand that from the beginning to the end it has been riddled with changes, demands in such short notice and also mix ups pertaining to more than one person doing the bookings and yet you managed to stay customer focussed and bubbly the whole time. I appreciate the fact that you made me feel like I was the only person you were dealing with and attended so promptly with all of my requests - (although I did try to remember that I wasn't your only customer.) And even when I found a problem with the layout of the itinerary you quickly amended it to suit. I am sure David and Anna appreciate the effort you have put into making this possible and to make it as stress free as possible.

Overall - Thankyou so much for your assistance and thankyou also to Tanya for her help."

- Paula Smith, University of South Australia

 

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"Lauren,

Many thanks... these are the small things that retains loyalty and good business relationships.

I am sure you would agree in your changing world.

Please pass my comments on.

Neil

- Neil Brine, Ed Harry Menswear

 

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" ....I would like to thank you for your prompt and professional service.

Best Regards"

- Ian Rothall, ScooterWorld

 

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"Hi Tanya,

 

 

I just wanted to let you know that over the last couple of weeks Lauren Yates has been an absolute life saver! I wanted you to know that I am extremely happy with the service that I am receiving from Lauren. She is always fantastic and a pleasure to deal with. I have put a bit more pressure on her over the last few weeks and she has passed with more than flying colours..

Kind Regards,"

- Judy Southam, Hostworks Ltd

 

"Hi Lauren,

Just wanted to say thanks again for organising our trip. We had a fabulous time!

We always have such trouble free trips. You're fantastic at what you do and we're really grateful to have our travel organised by someone who quite clearly is fabulous at what they do:-). You're awesome!" 

- Anne-Marie Edmonds, Hostworks Ltd

 

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"Rob,

At this time I would like to say that it has been a great pleasure in working with you and the travel industry. ... Again, thank you for our many conversations and trips that were scheduled for students and staff.

Warmest Regards"

- Josie Tindall, Aboriginal Health Council of South Australia